New York Times bestselling author and applied neuroscience expert Christine Comaford knows what it takes to move people from the Critter State into the Smart State, where they have full access to their own creativity, innovation, higher consAciousness, and emotional engagement. When an entire culture maintains that state, it becomes what she calls a SmartTribe. Focused. Accountable. Collaborative. Imbued with the energy and passion to solve problems and do what needs doing, again and again and again. Today, Christine Comaford unpacks those ideas for us, offering practical tools for business leaders and managers.
[1:53] Christine Comaford shares the big idea behind the predictability of building a company.
[3:09] Leaders should assist employees in moving from the critter state to their smart state.
[6:55] Christine outlines key questions for creating an Outcome Frame:
● What would you like?
● What will having that do for you?
● How will you know when you have it?
● What of value might you risk or lose?
● What are your next steps?
[17:24] The Outcome Frame helps leaders teach others to arrive at insights and aspiration.
[19:40] Advocacy shows a lack of trust in an organization. Leadership development is much more effective in the long run.
[23:07] Christine explains how to deal with conflict via the Feedback Frame:
● What’s working is…
● What I would like to see more of is...
[30:48] Christine outlines a tool for helping teams operate in their smart state by focusing on high-value activities, as opposed to low-value activities.
[41:02] Revenue inflection revolves around people, money, and business model. Christine describes the characteristics that are present at each major level of company growth.
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