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Commanding Business

The challenge with growth is that the habits that got you here become the limitations that prevent you from getting there. Growth not only requires us to learn new habits. It requires that we unlearn old ones. I’m Tim Hamilton, CEO of Praxent and host of the Commanding Business podcast. Each week, I interview authors, experts and real world leaders about how they grew their teams, their organizations and ultimately themselves. From leadership to management and marketing to innovation, we’ll cover a variety of topics with an aim to uncover actionable takeaways you can implement in your own organization today.
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Mar 8, 2016

Improving business processes can be a difficult task if management approaches it without first determining the needs of the stakeholders. Gathering information from this group will help the improvement team to understand what drives your business's profit and loss. From there, creating baseline metrics will help the team to measure their progress towards improving processes. The Lean Six Sigma framework takes all of this into consideration when assisting companies with doing what they already do, only better. Kimberly Watson-Hemphill of Firefly Consulting talks with Tim about the commitment needed for a company to reach peak efficiency, implement continuous improvement and sustain the benefits of these important qualities over the long-term.

 

Key Takeaways:

[1:05] Helping companies do what they do, even better!

[2:54] What are the symptoms I need to look for if I think my business needs improvement?

[4:28] What drives revenue and profit?

[7:17] Empowering employees to make decisions.

[12:06] Good old fashioned communication makes everything better.

[13:44] Lean Six Sigma gives the team tools and a framework.

[15:47] Solving a problem with recruiting - a real life example.

[21:10] When Lean Six Sigma is implemented it is a win for everyone.

[23:10] Linking continuous improvement to all important business problems.

[24:31] Define, measure, analyze, improve and control.

[27:41] Stakeholder analysis!

[30:39] Contact information for Kimberly.

 

Mentions:

Firefly Consulting

Praxent

Lean Six Sigma

Smart Tribes

Innovating Lean Six Sigma book

Kimberly Watson-Hemphill

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